| Titre : | ITIL® 4 Essentials : Your essential guide for the ITIL 4 Foundation exam and beyond |
| Auteurs : | Agutter, Claire, Auteur |
| Type de document : | Books |
| Mention d'édition : | 2nd.ed |
| Editeur : | It Governance Publishing, 2020 |
| Article en page(s) : | XVIII, 206 p. |
| ISBN/ISSN/EAN : | 978-1-78778-218-1 |
| Langues: | Anglais |
| Index. décimale : | 658.403 8 |
| Catégories : |
5.35 Traitement de l'information documentaire > Traitement de l'information |
| Tags : | Electronic data processing personnel--Certification ; IT infrastructure library ; Examinations ; Information technology--Management ; Information technology--Planning ; Information technology--Security measures |
| Résumé : |
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus. |
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