| Titre : | Effectief in cruciale gesprekken : de vier eigenschappen van een succesvol gesprek over lastige kwesties |
| Auteurs : | John Manschot ; Annet Talsma |
| Type de document : | Books |
| Editeur : | Schoonhoven : Academic Service, 2014 |
| Article en page(s) : | 144 p. |
| ISBN/ISSN/EAN : | 978-94-6220-088-3 |
| Langues: | Néerlandais |
| Index. décimale : | 658.45 |
| Tags : | Management (E) ; Business communication ; Conflict management ; Conversation (E) ; Interpersonal communication |
| Résumé : | Everywhere, things go wrong: needlessly deals show nothing, projects fail, promotion opportunities are missed, mergers do not go through or fail, to prevent occupational accidents that happen, intelligent people However, stupid decisions, to jointly take sensible people is not listened to, and so on. Often it turns out after the event that important facts and insights are not well discussed. Much of what goes wrong in companies, projects and careers is therefore due to the bad (if at all) of crucial conversations. Effective in crucial conversations offers insights, tips and practice exercises that help you to be more effective in keeping crucial conversations and to make better use of the knowledge, experiences and insights of the people you (together) works. |
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