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'Total quality management--Organization and administration' 
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Drawing on his years of working with hospitals, Mark Graban explains why and how Lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of Lean methods for patients, employees, physic[...]
ISBN/ISSN/EAN : 978-1-4200-8380-4 Article en page(s) : 1 vol. (XXIII, 252 p.) Tags : Hospitals--United States--Administration ; Hospital care--United States--Quality control ; Hospital care--United States--Cost effectiveness ; Patients--United States--Safety measures ; Hospitals--Administration--Economics ; Total quality management--Methods ; Total quality management--Organization and administration Langues: Anglais
