Bibliothèque universitaire de la Défense

1 recherche sur le mot-clé 'Industrial productivity--Measurement'   

Books

balanced scorecard : translating strategy into action

Robert s. Kaplan ; David p. Norton | Boston : Harvard Business School Press | 1996

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--[...]

ISBN/ISSN/EAN :	978-0-87584-651-4
Article en page(s) :	XI, 322 p.
Index. décimale :	658.4012
Tags :	Industrial productivity--Measurement ; Strategic planning ; Organizational effectiveness--Evaluation
Langues:	Anglais

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