Title: | ITIL : Service transition |
Authors: | Stuart Rance ; Colin Rudd ; Shirley Lacy ; Ashley Hanna |
Material Type: | Books |
Publisher: | London : TSO The Stationery Office, 2011 |
Article on page: | XII, 347 p. |
Series: | IT infrastructure library ITIL series, ISSN 0956-2591 |
ISBN (or other code): | 978-0-11-331306-8 |
Languages: | English |
Class number: | 338.7/61004/0973 |
Tags: | Computer industry--Customer services--Management ; Electronic office machine industry |