Titre : | ITIL lifecycle approach based on V3 5 management guides : Service strategy based on ITIL V3 : A management guide |
Auteurs : | Jan Van bon |
Type de document : | Books |
Editeur : | Zaltbommel : Van Haren Publishing, 2008 |
Article en page(s) : | X, 165 p. |
Collection : | Best practice |
ISBN/ISSN/EAN : | 978-90-8753-124-9 |
Langues: | Anglais |
Index. décimale : | 650 (Gestion et services annexes) |
Tags : | Management (E) |
Résumé : | This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succint but complete guide to the essence of that stage. |