Author details
Author Arthur r. Tenner |
Available item(s) by this author (1)
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Books
Arthur r. Tenner ; Irving j. Detoro | New Jersey : Prentice Hall | Engineering process improvement series | 2000Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that [...]
ISBN (or other code): 978-0-201-63391-7 Article on page: XX, 332 p. Tags: Quality control ; Quality management Languages: English